Shipping Policy

Effective Date: July 17, 2026

Thank you for shopping at Pokemonia.shop. We are committed to delivering your order as quickly and securely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding public holidays.

• Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

• United States: 3–6 business days

• Canada: 5–10 business days

• International: 7–20 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Free shipping promotions may be available during special events or promotional periods.

Order Tracking

After your order has been shipped, a tracking number will be sent to the email address provided during checkout.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs and Import Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities unless otherwise stated.

Contact Us

Email: contact@Pokemonia.shop

Phone: +1 (479) 345-1674

Business Address:
3856 Smithfield Avenue
Amarillo, TX 79101
United States